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Japanese Customer Service Rep - Part-time Full-time Job

1 second ago Public Service Winnipeg 54 views
Job Details
A global language telecommunications corporation has immediate positions available for Part-time Customer Service Representatives who are fluent in JAPANESE and ENGLISH
Requirements:
MUST be fluent in English and Japanese (both reading and writing) Must be able to type 20 WPM Must be able to multi-task and work in a fast paced environment. Possess strong organizational skills Provide excellent phone etiquette and professionalism Able to function independently with minimal supervision Have computer experience Job Description:
Receiving Inbound customer service calls Providing excellent customer support for multiple accounts in requested language Working with internet based software Managing customer accounts Identify customers’ needs, clarify information, research the issue and provide solutions and/or alternatives Facilitating calls by reading and following client scripts Availability: various shifts – Day, Evening, Overnight
Job Location: Winnipeg, MB
Job Type: Part-time (20 - 30 hours per week based on call volumes)
Company Description
CanTalk Canada Inc